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The Smurfs' Village Limited-Time Event! [LTE 31 May 2022]

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  • #16
    Something new: after planting crops at the grove and returning, many gardens have disappeared Everything else seems to be fine. Anyway I will restore the game, stop playing the LTE and fill out a ticket ...

    Click image for larger version  Name:	20220601_155923.jpg Views:	0 Size:	366.7 KB ID:	286456
    Last edited by SpeedySmurf; 06-01-2022, 10:09 AM.

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    • Cupcake
      Cupcake commented
      Editing a comment
      Thank you- those are exactly the right steps to take!

  • #17
    Found on the FB page:

    400 blueberries or 60 avocados planted by hand without the ability to use Farmer?

    After all the feedback we've provided, that's insulting.???????????????? Click image for larger version  Name:	Screenshot_20220601-110525_Facebook.jpg Views:	0 Size:	166.0 KB ID:	286462
    Last edited by Schtroumpfette; 06-01-2022, 11:11 AM.

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    • skydiver118
      skydiver118 commented
      Editing a comment
      Do please note when it says you have 0 individual rewards left you’re done. You can continue to plant if you wish to keep contributing to the village goal, but you will get no more individual rewards, nor will your tasks change. So you can also just stop and relax and wait until the LTE is over to collect any crate prizes won.

    • Schtroumpfette
      Schtroumpfette commented
      Editing a comment
      Yes, I see that, but the point here is that no tasks should be that ridiculous.

      And, this I, among many others, has not touched the megaphone -- I'm sitting this one out.
      Last edited by Schtroumpfette; 06-01-2022, 06:52 PM.

    • skydiver118
      skydiver118 commented
      Editing a comment
      Schtroumpfette Oh I don’t disagree with you. 400 blueberries (heck even 100) manually on a tiny screen is just painful.

  • #18
    This is getting ridiculous, and the task to play ten games is frozen.
    Attached Files

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    • ChristalWest
      ChristalWest commented
      Editing a comment
      Absolutely ridiculous.

    • skydiver118
      skydiver118 commented
      Editing a comment
      MooCowSmurf You’re done. You have zero rewards left so you’re done. You can stop playing. If you choose to keep playing you will keep contributing to the village goal but those tasks will not change.

      Perhaps they need to consider adding a ‘you’re done’ pop up when a player collects their last individual prize.

  • #19
    Known issues and work arounds (if they exist)

    Avocados can grow for thousands of hours - if this happens simply delete them.

    LTE crops, if grown anywhere but the main village, will delete the crop plots used - don’t plant the crops anywhere but in the main village.

    Avocados do not give notification when they are done growing - no work around

    Game closes when you try to access the LTE - try to reboot your device and see if that helps. If not please fill out a trouble ticket. The link will be below.

    Player experiences server issues - wait for them to resolve. There is no work around beyond waiting.

    The game crashes when you try to place a reward anywhere but in the main village - travel to where you want to place the item, then open the LTE to collect it. If you do lose an item please fill out a trouble ticket to have it replaced.

    Avocados will not grow if you close the game before a smurf comes to water them - wait for the smurf to water the crop

    You can’t grow LTE crops outside of the LTE - example, if you have Doctor or Dentist or even an in game quest to grow a crop that’s part of the LTE rotation you cannot use Farmer to plant that crop you must do it manually - so even if you are not participating in the LTE your game play is still affected by it. There is no work around beyond planting manually.

    Not really a bug rather a lack of communication:

    Tasks will not change. Look to see if you are at the end of the track with 0 individual rewards remaining. If you are then you are done. The tasks will not change because you’ve done them all. Now you can wait to collect your crate prizes once the LTE is over. If you choose to keep performing tasks to contribute to the general village goal, please feel free to do so, however the tasks will not change.

    If you are experiencing significant issues or wish to have an item replaced, please fill out a support ticket.

    https://smurfs.zendesk.com/hc/en-us/requests/new
    Last edited by skydiver118; 06-03-2022, 10:53 AM.

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    • #20
      CoraPR I cannot believe that my game has just CRASHED.

      This is the first time in the 4 days I have been using my new iPad mini 6 with 4GB RAM.

      I tried to gift a friend during this LTE and the ‘Hey there’ invitation to play the event popped up, then a darkened screen. Re-booting is obviously going to continue to be a way of life. So this is yet another issue that has not been dealt with.

      Cupcake. I will submit a ticket when I feel I can be polite about it????

      Comment


      • Morning Sky
        Morning Sky commented
        Editing a comment
        If the "Hey Friend" pops up when I visit a neighbor, I click on it and then I can stop the spook by clicking the button in the upper right corner of the screen, but only a narrow border of it is visible.


      • Chat noir
        Chat noir commented
        Editing a comment
        Thanks Morning Sky. I’ll try that if it happens again - but, as you say, quite difficult to see. Really not happy with the whole LTE effect on normal play, as others have repeatedly stated - and have been ignored.

    • #21
      Hi everyone! I recommend that if you have lost any prizes during LTE due to crashing, inability to collect, or inability to place them, please fill out a Customer Support ticket here and tell them what happened and what you lost: https://smurfs.zendesk.com/hc/en-us/requests/new”
      ​​​​​​​

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      • #22
        Thanks for the issue reports and feedback everyone; I'm collecting all of it for the team to review.

        Comment


        • Schtroumpfette
          Schtroumpfette commented
          Editing a comment
          Thank you!

        • Chat noir
          Chat noir commented
          Editing a comment
          CoraPR. Yes, please!

        • Morning Sky
          Morning Sky commented
          Editing a comment
          The same procedure as any LTE - only the issues were still ignored, at least not fixed.

      • #23
        I have mostly enjoyed playing the LTE’s, though I agree with everyone - they are very glitchy.

        The prizes are a mixed bag: Resources and Smurfberries are always welcome. More smurfberries and stardust would be better. Crate prizes of exclusive offers would be nice. Or a Smurfberry bird. Or an anti-wither machine….

        Objectives are also a mixed bag: I don’t mind hand planting or harvesting 50 or so crops, that’s part of the challenge. Having so many that are 100 or more is a carpal tunnel nightmare. Giving objectives of things like 12-hour watermelon, clog up gardens for a long time, unless you delete them. The objective to harvest the same crop is unknown, and therefore, so is the decision to delete the crop or keep it.
        That there is no way of keeping track of your progress during an objective is irritating.

        So far, I’ve been able to mostly collect my prizes, though occasionally when I try to place an item in an area, I am kicked out of the game and the prize is lost.

        The LTE’s have still been fun and of benefit.
        ♥️Smurfs

        Comment


        • skydiver118
          skydiver118 commented
          Editing a comment
          Srods One work around to placing prizes, say you want to put your veggie stand (Or whatever) on the island…travel to the island first THEN open the LTE and claim the prize.

          That seems to have less crashing that way.
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